Security & Privacy

Your security and privacy is important to us.  We will duly and diligently safeguard and protect the privacy and confidentiality of your personal details (including your credit card details). Mansley Serviced Apartments will never pass on your details to a third party without your prior consent.


When you make a reservation with Mansley Serviced Apartments you will be asked to complete an online form providing: your name, (home or office) address, (business or private) email address, (cell, home or office) telephone number, credit card details (i.e. credit card type and number, CVC code, expiration date, credit card holder name) This information is required to process, book and complete your reservation (including the sending of a confirmation email of the reservation to you).


We shall collect your personal details for the following purposes: Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders. Newsletters: If you would like to subscribe to our newsletter or would like to receive promotional communications or other information from us, we offer you the option to “Opt in” for this service. If you no longer want to receive our newsletter and/or other promotional communications, you can simply click on the unsubscribe link on any of our newsletters. Loyalty Programme: If you would like to sign up for our loyalty programme you can contact us directly please state – Enrolment of Loyalty Programme in the subject heading.


Please note that, in accordance with European personal data protection laws, strict security procedures are observed by Mansley Serviced Apartments to prevent personal data being misused and/or unauthorized access.


In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard “Secure Socket Layer” (SSL) technology.

We have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties. Our server and network are protected by firewalls against unauthorized access.


You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at – Please state ‘request personal data’ in the subject line of your email. If your personal data is incorrect, we will change it upon your request. You can also ask Mansley Serviced Apartments to remove your personal data from its database by sending us an email to the aforementioned email address.


Mansley Serviced Apartments is a brand name of Mansley Group Holdings Limited and is the responsible party for the processing of the personal data.

44 Curzon Street, No 1 The Mansions and 103 By the Bridge are trading names of CW Lamley & Co Limited, a subsidiary of Mansley Group Holdings. CW Lamley & Co is a Limited Company incorporated under the laws of Great Britain Number 9183965 and has its registered office at Kingfisher House, 1 Gilders Way, St James Place, Norfolk, NR3 1UB.  The Knight Residence is a trading name of C&J Knight Ltd, a subsidiary of Mansley Group Holdings. C&J Knight is a Limited Company incorporated under the laws of Great Britain number SC167464 and has its registered office at 65-67 Crossgate, Cupar, Fife KY15 5AU.

If you have any suggestions or remarks about this privacy statement, please send an email to:

We are at all times entitled to change the way we collect, transmit and process personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes.