Social Distancing and COVID Safety Measures

As we come back to the “new normal. Whether you are staying with us for a staycation, a post lockdown trip, a city break or on business – we are making staying with us a safe and enjoyable experience.

What to expect:

On arrival:

Thank you for continuing to wear a mask in the lobby and communal areas (corridors, stairwells, and lifts)
Stations dispensing sanitiser gels can be found in the lobby area.

Check-In

Please always maintain a safe distance from our colleagues where possible.
Guests will be served individually (or a maximum of 2 guests per booking) from behind a screen.
Please have your passports or photo IDs ready. Only card payments are accepted, no cash.
Wash your hands with soap and water as soon as you enter your apartment and before you touch other surfaces

During your stay:

Follow instructional signage placed around the building.
Your welcome pack will consist of complimentary tea, coffee and milk.
The frequency of Housekeeping service during your stay is temporarily reduced.
For guests on long/extended stays, weekly housekeeping service will be provided at an agreed time when you are not in the apartment.

Contactless Check-out:

Please leave your keys in the key drop box, we will sanitise them after your departure.
If you require an invoice, please contact us via email Reservations@bymansley.com

What we are doing for you:

We are using hospital-grade products to clean and sanitise all our apartments, offices and ‘high traffic’ surfaces.
There will be sanitising stations, and signage all around reminding guests of the measures in place.
Staff will always wear appropriate PPE when needed and follow social distancing measures.
Increased sanitisation of – reception, lobby, lifts, staircases, handrails etc. during busy times.

What we are doing for colleagues: